I would like to take this opportunity to reflect...I previously left this dealership a nasty, un-needed, and immature in nature, 2 star review where I was extremely nitpicky and I jumped to a lot of conclusions, I have since taken that one down because it was wrong on my end to even post what I did before, and I am sorry, none of the “issues” were nearly as bad as I made them out to be.Anyways, I would like to thank some Toyota of Boardman staff members for all of their help, such as my salesman Doug. I am a young man and I was very intimidated with the thought of buying my first car. Doug was very friendly from the start and he took a lot of the stress away from the process by allowing us to put the car on a maintenance rack to look at the underside for corrosion and wear, he even went as far as to show me how the remote starter works because it is an aftermarket add-on, which I appreciated because I would probably still be messing with it had he not shown me. I HIGHLY recommend asking for salesman Doug when you come in because of his genuine care and helpfulness, something that is hard to come by, especially after test driving multiple other cars at multiple other dealers, Doug stood out to me the most in the best ways possible.Some other dealerships I test drove cars at were much different, some cars had no warranties, broken parts on newer used vehicles, or messy and uninviting facilities in general, the Toyota of Boardman is different in a good way, these people care and try to please you in a genuine way and I felt comfortable.Nothing is ever perfect in life, and I know in my previous review I was very nitpicky with unimportant things like hair in between the seat and console, but its a used car not a new one so it can’t be perfect, I had a major reality check after reading the “owner response” to my previous post because yes, Doug did ask if I thought the car was clean the day of the purchase and it was cleaned, but its a used car so of course it is never 100% back to factory cleanliness nor would I expect a used car to be, I got way too caught up in the moment pointing out the negatives that I forgot all of the positive aspects, which were far outweighed my negative insights. Also, I had no idea that my phone was behaving the way it was, I heard that Doug had tried to call me back regarding the missing floormat and again, I jumped to conclusions and I thought he was ignoring me after days of missed and unreturned voicemails, when in fact it was an issue with either his office phone or my cell phone not being able to call or answer his calls/number or some sort of issue and I found out later that whenever Doug called me all he could hear was a beep noise, I am sorry for whatever that issue was but at least I know now that Doug had put in effort to return my calls, so thank you for your efforts and I am extremely sorry for the trouble I have caused you, this taught me to never assume anything because it can hurt other people, I am sorry, I was wrong to say what I did before.Overall I have had my 2018 Rav4 for about a week and a half and I have no regrets at all, I think I made the right choice for a first car and I love the warranties and peace of mind with Toyota’s legendary reliability. If I lived closer to Toyota of Boardman I would truly consider future purchases because of the quick and easy process and friendly faces, but of course if I see a deal come through in the future like I did with my purchase I would definitely recommend the place to friends and family. I was able to fill out a credit application online, which streamlined the process and I was in and out within an hour on purchase day. A previous dealership kept my family at its facility for over six hours and I was dreading that happening again so I was very impressed with the quick and easy process as well as the staff members involved, again thank you to everyone involved and I am sorry for the things I said previously. I am proud to be a Toyota owner and a Toyota of Boardman customer, and remember to ask for salesman Doug, I mean it!